The most common problems with the PowerTradeCopier configuration – Troubleshooting

1.  An order was opened on the master account but did not
open
on a sub account (slave account).
No errors in log
file. 

Open “Param copy” tab and check all correspondences
between master account(s) and slave account(s)


Open “Symbol” tab and “Master” sub tab.  Select first master account (the bottom right corner) and unblock  the symbols that you want to copy. We recommend to unblock  only the required symbols, it will help to reduce the memory and CPU usage. Repeat for all master accounts.



Open “Symbol” tab and “Slave” sub tab.  Select first slave account (the bottom right corner) and unblock  the symbols that you want to copy. We recommend to unblock  only the required symbols, it will help to reduce the memory and CPU usage. Repeat for all slave accounts.

2. Settings in “Param master” tab are inactive.

Click left mouse button on master account and corresponded slave account.


3. An order was opened on the master account but did not open on a sub account (slave account). Slippage error in the log.

Open “Copying” tab and increase slippage.

4. An order was opened on the master account but did not open on a sub account (slave account). “Correspondent symbol not found” error in log file.

Please check your master MT4 terminals and slave MT4 terminals. Most likely your master or (and) slave account has two different types of symbol

In this case you unable to use “Full auto” in “Compliance” tab.  You should use “Auto with symbol” and adjust correspondence for each symbol.


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PowerTradeCopier
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